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01Tracks LLC is a software development company based in Amman, Jordan. 01Tracks was established in 2006 by a competent team having a combined experience of over 40 years in the IT and software development fields.


Through up-to-date, and effective customer-focused software solutions, Tracks responds to the challenges facing businesses in a wide diversity of industries in the region.


In the world's rapidly changing and demanding businesses, efficiency, consumer-driven quality, wide client's support, and long-term win-win customer partnership are our motto.


Tracks is proud to offer the best products with the best time frame and technology that will help clients in cutting their costs and facing the market challenges.

01Tracks will deliver the best service to clients and gain their loyalty through strategic planning, teamwork spirit, high efficiency, and value added products and support. Tracks human capital is the key asset; Tracks is committed to developing their capabilities and keeping them highly motivated and productive.


Tracks strives to be the best in the market in terms of products, services, professionalism, quality, and business ethics.


To be the best paramount software solutions developer in the region by excelling in satisfying our customer needs in the fast changing market through our dedication, value added efficient high quality products, sharp technology expertise complying with best practices in the field. Read More

About Us


MenaTracks® is a powerful ITIL web-based service desk solution handling incidents and requests.

MenaCRM® is cloud-based, user-friendly Customer Relationship Management Software, which does not require any software to be loaded on users’ computers.

MenaDMS® helps companies locate documents easier and save more physical space by storing documents online.

MenaCPM® is a strategic planning and management system that was developed with the end user experience in mind to reduce the complexities of Balanced Scorecard Systems.

10 0+

Years of Experience

Smiling  Clients


“MenaTracks was chosen as a tactical solution in order to suit Itisaluna’s Call Center needs, it was flexible to suite both normal Service Desk Tasks and Call Center daily tickets..”


“We are satisfied with our IT help desk solution "MenaTracks" which was implemented earlier by 01 Tracks’ team and provided our bank with many benefits such as reducing IT Helpdesk costs, improving employees productivity”

I would like to personally thank you for your outstanding product. I am really satisfied with my MenaTracks. MenaTracks is exactly what our business has been lacking.

Crystel Call

Cairo Amman Bank


We are available Sunday to Thursday between 8:00 am and 5:00 pm



Tel: +962 6 551 4959

Fax: +962 6 551 3536


Amman, Jordan

Um Al Summaq, Zee  Al Hijja Street

Bldg No. 21 (Teeba 2)

Ground Foor

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Customer Service


Tel: +962 6 551 4959

Fax: +962 6 551 3536


Contact Us
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